Manager Qualifications
Manager Qualification Training
Becoming a Manager
This is a 7 hour training course for new managers in Guiding, which can be delivered as a full day training, shorter face to face sessions, or as a combination of E-learning, webinars and workshops. In some states it is run in parallel with Leader Qualification training. The timetable can be adjusted, and the order of topics if flexible.
Resources have been groups under the Management Qualification Module headings. Trainers please adapt the resources provided, and customise the course to new managers’ needs and state requirements.
Module Resources:
Leading Guiding
- Session notes – Role of the District Manager generic
- Becoming a Manager – WAGGGS Organisational Chart and WAGGGS Organisational Chart (pptx)
- Get to know your Region
- Your AGM
- Timeline for District Managers
- Managers Handbook
- Leaders Handbook
- District Manager’s Passport
- Region Manager’s Passport
- Becoming a Manager Leaders Handbook Quest
Leading your Team
- Session notes – Your Team
- Reference checks
- Adult Good Service Awards and Membership recognition
- Link to GuideLines website including downloadable Guide and FAQs
- Powerpoint presentation – acknowledgements to Lynne Price and Prue Carpenter New in 2018
- Presenting an Award
- Ideas for Thanking Volunteers
- 10 Tips for Dealing with Difficult People
- Leading your team (ppt)
- Leading your team ppt (pdf)
- What the Support Group Pays For
- My district and region supports
Additional trainer resources for People Management:
- Role play script – Conversation with Leader coping well with her role responsibilities
- Role play script – Conversation with Leader experiencing difficulty with role responsibilites
- Video example of Leader coping well Role Review conversation
- Video example of Leader experiencing difficulty Role Review conversation
Managing Administration
Building for the Future
- Session notes – Building for the future
- Developing SMART goals
- District Assessment form – your state may have a different reporting method
Managing Operational Risk
Risk Assessment resources
Leading Volunteers
This is a one day or approximately 6.5 hours training for managers who have previously completed the ‘Becoming a Manager’ training (or equivalent). It can be delivered face to face, or as a combination of E-learning, self directed and face to face training. RPL may be appropriate for Managers with relevant pre-existing skills and experience.